You wish to redeem points for flight tickets on your BA OnBusiness account but there is no search option, just a message stating:

“Sorry, these redemption options are not available”

The client had over 5,000 on the account.

We’ve discovered that the reason for this message is that only one traveller has accrued points to date whilst the scheme requires a minimum of two travellers.

So you need to wait for a second passenger to contribute points before you can start to redeem them.

If you appreciate this information, please use our flight and hotel search, Thank you!