Anyone having tried to book flights on Ryanair will know how painful the process is!

And the boss of Ryanair Michael O’leary has admitted that, “We have got to stop making it so difficult”

Initially, the airline makes you type or guess what the code is before you can even get a quote. This is to stop unauthorized online travel agents from screen scraping the Ryanair site and reselling to consumers with a hefty markup.

And during the booking process, the site, which is “clunky” attempts to sell you every imaginable extra. Furthermore we’ve received reports of difficulties using Chrome compared to Internet Explorer

The good news is that Ryanair is to continue working with our choice of flight search engine – so you can compare schedules and fares immediately, in addition to other airlines.

Our flight search even compares two one-way fares and gives a step-by-step process

But the airline will not offer availability via expensive travel agent “GDS” systems so agents will still have to go online to make the booking in exactly the same way that you can do.

According to travel industry observers, he said “We are not going back on GDSs and pay ludicrous amounts to Amadeus, Worldspan or Sabre who add nothing to the process.”  “It used to cost us 20% of revenues for a service 80% of passengers are happy to do themselves online.”

Booking Business Travel agrees.

Whilst the travel agent systems are more efficient for the agency, the cost of the technology would be incurred by the airline. And as Simon Calder, the travel writer once said, “‘Low-cost airline’ means an airline whose costs are low, not necessarily an airline whose fares are low”